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                              How to Fix Printer Scanning and Wifi Connection problem?

                              by Alex James
                              April 20, 2022
                              Reading Time: 5 mins read
                              0
                              brother printer wifi not working / Brother printer won't scan
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                              Brother is a Japanese company globally known for manufacturing printers and other electronic gadgets. It provides a wide range of printers to users. Brother manufactures printers of all sizes. For offices, you can purchase big-size laser printers. Those printers have excellent printing speed. For home, people often use the Brother inkjet printers. Those printers are easy to handle and provide excellent printing quality. You can connect the printer to the device using a cable or wirelessly. These printers are compatible with lots of devices like PCs, Mac, smartphones, tablets, etc. Along with the devices, you can also connect the printer to the network. Connect the printer to the Wi-Fi and then you can share it among the devices that are on the same network. 

                              Steps to connect Brother Printer to Wi-Fi

                              Before connecting the printer to Wi-Fi, you have to check the router. Inspect it for the WPS pin. Your printer will connect to the router directly only when it finds the WPS. If the router has WPS then you can easily connect your Brother device.

                              1. Go to your Brother printer
                              2. Ensure that your printer is On
                              3. Load pages on the input tray
                              4. Press the Wi-Fi button
                              5. Brother printer’s Wi-Fi lamp will start blinking
                              6. Check the router for the WPS pin
                              7. Go to the Brother printer screen
                              8. A list of available networks will appear
                              9. Choose your network 

                              After the printer connection, the Wi-Fi lamp of the Brother printer will get steady. Now you can use the printer from any device connected to the same network.

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                              What to do when Brother printer Wifi not working?

                              Your printer can get into Wi-Fi connection issues due to numerous reasons. Remember, not all Brother printers have Wi-Fi connectivity features. You must check the printer’s Wi-Fi connectivity feature before connecting it to the printer. 

                              Check the network

                              Printer connection errors appear when the printer is trying to connect to the wrong network. This error appears mainly when there are lots of networks. If there is an open network, your printer may get connected to it automatically. Now you can’t connect the Brother printer to your network until you disconnect it. Go to the printer and take a network configuration printer. On the printout, check the SSID and status. If the printer is connected to any network, check its name in SSID. When the status is Active, your printer is connected. If the Brother printer is on the wrong network then press the Wi-Fi button to disable it. Now again press the Wi-Fi button and now connect it to the required network. You should connect the printer to a secured network only. Use the password for connecting to the printer. After connection, you can take your printouts easily.

                              Disable the firewall

                              Brother printers can show network connection errors due to the firewall. Some firewalls prevent device connections to the network. When the Brother printer sends a connection request, the firewall immediately blocks it. Your printer won’t connect until you disable the firewall. Go to the PC and disable the firewall temporarily. Now retry to connect the printer to the network. After the Brother printer connection, take printouts and then enable the firewall again.

                              Place the printer near the router

                              A connection error will occur when the printer is placed outside the range. For the printer connection, you should always keep the printer near the router. Also, check whether the router connection is stable or not. Sometimes the connection process shows issues when the router is not stable. Check the router and place the printer near it. Resend the printer connection request to the router.

                              Why is Brother printer showing scanning errors?

                              New Brother printer models provide multifunctionality to the users. You can easily connect the printer and then use it to print, scan, and fax. But not all printers offer these functions. If the printer is showing a scanning error, check whether your printer provides a scanning function or not. If it provides the scanning function then check for other errors. 

                              Check for scanning driver

                              Brother printer won’t scan if you don’t have the scanning driver. Go to the connected PC and then check the drivers’ folder. Now check for Brother scanning drivers. If the driver is not available then install it immediately. Go to the Brother website. Now search for a scanning driver for your Brother printer model. Download and install the scanning driver on your system. If the system already has the driver then check for the new update. Update the scanning driver on the device and then you can easily scan a document using your Brother printer device.

                              Run a scanner troubleshooter

                              Whenever the printer shows a scanning error, run the troubleshooter. It is a Windows tool that can inspect and fix errors. Go to the connected PC and click on Settings. Choose the Update and Security tab and search for Troubleshooter. Now click on Scanner and hit the OK button. Troubleshooters will start inspecting the error behind Brother printer scanning. Wait for a while and you will get a report. Now restart the PC and scan the documents. Sometimes, the error appears when the PC has lots of junk files. Those files interrupt the scanning command. To fix this, you should remove all the junk like temp files from your device. Now resend the scanning command and check for the error. 

                              Reset your Brother printer

                              If the Brother device is not scanning after making some changes on the printer device then you should try resetting it. Many times the user changes the settings which causes errors in the scanning function. If you remember the changes then undo them. In case you don’t remember the printer’s default settings then use the reset button. This button will undo all the changes on the printer. In factory reset, the settings will be set to default. 

                              1. Go to the Brother printer and click on Settings
                              2. Hit on the All Settings button
                              3. Tap on Initial Setup
                              4. Select Reset button

                              Choose Factory Reset and hit the Confirm button. The printer’s power lamp will start blinking and your Brother printer will get reset. After the factory reset, you have to reconfigure the Brother printer to the device/network. After connection, retry to scan your documents.

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